Terms
Diagnosis Charges
Diagnosis charges are per appliance, our current diagnosis charge
now is $159.95 for each unit. This charges includes
the diagnosis of the appliance or appliances depending on what we were contracted
for and individual estimate for the repairs per appliance.
Appliance Service Group, Inc. (ASG) is entitle to charge for Diagnosis even if the
service is cancel at the door.
To avoid charges, service must be cancel prior of us coming to
customer house.
Additional diagnosis charges may apply depending on the job, for
example if the diagnosis requires a second person then additional charges will apply,
etc.
Traveling Fee
Charges for traveling will only apply if the appliance to be repaired
is located north of Boca Raton or if is south of SW 136th St in Dade County.
Gas Leak Repairs
Charges for gas leak repairs are based on time and that is why it
cannot be treated as a regular diagnosis. Our current rate for gas leak repairs
is $300.00 per hour with a minimum charge of 1 hour, if the diagnosis repair exceeds
the 1 hour then the charge will be applied every 15 minutes in the amount of $75.00
(if time is stopped anywhere between the 15 minutes, then the charge will apply
for the full 15 minutes). If diagnosis requires a second person then additional
charges will apply.
Labor Charges
Labor Charges will vary depending on the job and it will be a part of the estimate.
Parts
Parts will not be order unless approved by customer. Once approved,
order has been made and order is cancel, then:
There will be a 35% restocking fee, shipping charges back and forth.
If deposit was done with a credit card then, a credit card transaction fee will
apply, depending on credit card and/or charges from processing company.
If parts order was originated by customer without a previous diagnosis from
one of our technicians then, Customer has full responsibility if part is wrong
and charges above will apply.
Please let us know if you have any suggestions, so we can improve
our quality of service. .
Posted on May 17th, 2022 . . . .